How RenewBuy Improved Quality of Hire 3x and Saved 70% of Engineering Hours.
"Our rate of interviewing has improved substantially, our time to offer has reduced to a greater extent and most importantly our engineers and recruiters have got back those crucial hours that they can use to optimize so many other areas within the organizations. JobTwine's platform is slick and seamless and their customer success teams are a delight to work with."
Sulbha Kaushal Rai
Chief People Officer, Renewbuy
Winning in the insurance technology sector demands more than ambition — it requires a dextrous team capable of balancing digital workflows with traditional administrative functions. For a company like RenewBuy, where operations sit at the intersection of technology and insurance, hired candidates must bring a unique blend of skills for the organisation to succeed. Without a rigorous and well-structured screening process, the cost of a poor hire doesn't stop at lost productivity — it compounds into revenue losses running into millions.
Challenge
RenewBuy's hiring challenges were structural. Selection criteria varied widely across roles and interviewers — what one panellist weighted heavily, another would barely probe. The candidate pool was diverse in background and experience, making apples-to-apples comparison difficult without a standardised framework. And the volume of applications was high enough that without a scalable screening process, the team was perpetually behind.
The result was a hiring process that felt busy but wasn't reliable. Interviews happened, decisions got made — but the underlying data was inconsistent. There was no shared yardstick. Feedback was uneven. The cost of a wrong hire — in onboarding time, team disruption, and lost productivity — was significant. And the engineering hours quietly disappearing into unstructured interviews, debriefs, and follow-ups were adding up to a number no one had stopped to count.
Tackling these challenges required more than a patch. It required a proper digital transformation of the hiring workflow.
Solution
RenewBuy deployed JobTwine across both tech and non-tech hiring teams. The platform brought structure to the full interview process — from the first screen to the final debrief — and made that structure consistent regardless of which panellist, which role, or which team was running the hire.
